All linen signs are folded and packaged in a protective wrap to maintain their quality. We recommend keeping them wrapped until the morning of your event to avoid staining or wrinkles.

The morning of the event, use a hand steamer to remove the wrinkles in your linen sign. Steaming is the recommended & safest option to preserve the integrity of the design.

If you decide to iron your sign, avoid ironing directly on top of the lettering. Instead, flip the design face down and use the lowest heat setting with very little steam.

Do not machine wash or bleach your sign, instead hand wash & hang dry or spot clean if necessary. Linen is fragile. Please keep this in mind when caring for your new sign.

Our processing time is currently 2-4 weeks. When your order is complete you will receive an email with your tracking number. Once your order has been marked shipped it's in the UPS or USPS’s hands! Because of this we can not guarantee the exact date your order will arrive to you, but note that we are doing our best! Please keep the estimated time in mind when purchasing.

Unfortunately due to the nature of these handmade and personalized products, we do not accept cancellations or returns. Please double check your order before purchasing to ensure everything is correct. If your item comes broken or misspelled, please contact us right away! When reaching out, please attach a photo of the item and a brief description of what happened. Customer satisfaction is our biggest priority. If there is an issue, we want to make sure it is resolved and you are happy with your purchase!